Abstract: Small and Medium Enterprises (SMEs) play an important role in the economic development of many countries. SMEs are also dominant in the Malaysian economy. Their contribution to the national economy, however, remains modest in terms of value added and exports. During the last 2-3...

The globalization process is significantly affecting the economic and commercial life of nations. With increasing global competition and the rapidly advancing technologies, the business organizations and business models as well as management systems and practices are undergoing continuous...