Saghafian, Soroush; Hopp, Wallace J.; Iravani, Seyed; … - 2017
Telemedical Physician Triage (TPT) is an example of a Hierarchical Knowledge-Based Service System (HKBSS), in which a second level of decision agent (telemedical physician) renders a decision on cases referred to him/her by the primary level agents (triage nurses). Managing the...