The french academic institutions seem to stay away from the digital revolution. As the digital revolution goes on, it seems that business schools and universities have difficulties integrating these tools in their programs. The main reasons for this situation are strategic misunderstanding,...

It is widely recognized that ICT have modified organizational structures and processes during the last decade, notably with the general usage of laptop computers and mobile phones. A number of research works have pointed out the deep transformation of work situations allowed by these...

The aim of this paper is to discuss the theoretical framework of quality management. We propose a conceptual model based on the convention theory. This framework enables to understand the quality as a social construct, but also the reasons why quality is managed by institutions. In this...

One of the questions raised by the growing use of electronic communications is how far they have an impact on meetings functioning. Data have been collected via phone survey among a sample of 2,500 managers from 2001 to 2005. The results show that substitution between electronic and face-to-face...

Cet ouvrage traite du commerce électronique et est destiné aux étudiants mais aussi aux professionnels. Cette nouvelle édition entièrement revue comporte deux chapitres supplémentaires par rapport à la précédente édition et de nombreuses nouveautés

Il est désormais certain que nous vivons une révolution industrielle basée sur l'exploitation du réseau Internet comparable à celle de la création des réseaux ferroviaires au siècle précédent.S'il s'agit bien d'une révolution du transport et de la communication, cette fois ci, elle ne...

Quinze réflexions pour une meilleure action managériale.