Showing 1 - 10 of 40
This viewpoint discusses the impacts of automation technologies on tourism and hospitality jobs by delving into the … tourism and hospitality jobs of the future, the skills that tourism and hospitality employees would need, and the implication … of automation for tourism and hospitality education …
Persistent link: https://www.econbiz.de/10012836526
Companies from the travel, tourism and hospitality industry have started adopting robots, artificial intelligence and …, robot concierges, chatbots, etc., are used increasingly by tourism companies and transform the ways they create and deliver … services. This paper investigates the impact of RAISA technologies on travel, tourism and hospitality companies – their …
Persistent link: https://www.econbiz.de/10014108065
, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the … provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in …
Persistent link: https://www.econbiz.de/10014101602
This research investigates the ways in which customers of tourism and hospitality facilities view the appropriateness … of robots in tourism-related industries. From a global sample with over 87 countries and territories represented and over …
Persistent link: https://www.econbiz.de/10012896333
The paper presents a theoretical framework for evaluating service quality in travel agencies. It identifies eight factors influencing perceived service quality, namely: offered products, promotional and informational materials, office and equipment, ambiance, personnel, servicing process,...
Persistent link: https://www.econbiz.de/10012769121
Persistent link: https://www.econbiz.de/10012886837
Customisation in hospitality has received comparatively low attention. Therefore, the current study fills this gap by exploring customer perspective on the customisable hotel product elements, and the willingness to pay for them. Findings show that contrary to the global trend towards...
Persistent link: https://www.econbiz.de/10014237516
In this paper, the authors write about what the future of tourism after the fall of the American Empire. The authors … implications of this political event for tourism globally. The implications for tourism suggest the evolution of a new regime for … international tourism, with China and other states playing a more central role in setting up the rules for international travel and …
Persistent link: https://www.econbiz.de/10013113903
The paper reviews the various methods and tourism development proxy variables used to measure the impact of tourism on … measure the impact of tourism on a country-by-country basis. Tourism's contribution to economic growth is highest in Africa … investigates the factors that influence tourism's contribution to growth. Results show that tourism's contribution to growth is …
Persistent link: https://www.econbiz.de/10013118239
The authors explore the likely trajectories of the tourism industry in the next 20-50 years. To do so, the authors … questions of the future of tourism deals with the issue of whether petroleum is in finite supply, when and if depletion of … tourism management and the importance of tourism for future economies. The authors conclude by looking at the two very …
Persistent link: https://www.econbiz.de/10012964440