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TQM : an overview
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 3-38). 2007
Persistent link: https://www.econbiz.de/10003574470
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The role of management in TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 39-57). 2007
Persistent link: https://www.econbiz.de/10003574475
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The received wisdom on TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 58-74). 2007
Persistent link: https://www.econbiz.de/10003574481
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The introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 75-87). 2007
Persistent link: https://www.econbiz.de/10003574486
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A framework for the introduction of TQM
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 88-110). 2007
Persistent link: https://www.econbiz.de/10003574489
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Six sigma
Wiele, Ton van der; Iwaarden, Jos D. van; Dale, Barrie G.; … - In: Managing quality, (pp. 469-479). 2007
Persistent link: https://www.econbiz.de/10003574898
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Teams and teamwork
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 510-530). 2007
Persistent link: https://www.econbiz.de/10003574921
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Self-assessment, models and quality awards
Dale, Barrie G.; Wiele, Ton van der; Iwaarden, Jos D. van - In: Managing quality, (pp. 531-558). 2007
Persistent link: https://www.econbiz.de/10003574930
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Improvement approaches
Wiele, Ton van der; Iwaarden, Jos D. van; Dale, Barrie G.; … - In: Managing quality, (pp. 559-575). 2007
Persistent link: https://www.econbiz.de/10003574951
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Managing quality : new challenges
Iwaarden, Jos D. van; Wiele, Ton van der; Dale, Barrie G.; … - In: Managing quality, (pp. 579-588). 2007
Persistent link: https://www.econbiz.de/10003574955