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The resurgence of business process re-engineering in public sector transformation efforts : exploring the systemic challenges and unintended consequences
Weerakkody, Vishanth
;
Janssen, Marijn
;
El-Haddadeh, Ramzi
- In:
Information systems and e-business management : ISeB
19
(
2021
)
3
,
pp. 993-1014
Persistent link: https://www.econbiz.de/10012703194
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