For a given planning horizon, workforce composition and set of labor requirements, personnel scheduling often reduces to solving three problems. The first is concerned with the assignment of days off; the second involves assigning workers to shifts during the day; and the third involves the...

With the goal of fiscal self-sufficiency, the United States Postal Service (USPS) has embarked upon a 10-year program to modernize, and in some cases radically alter, the way it manages and processes the mail. At the heart of this effort is the goal of automating virtually all of the letter mail...