Li, Yan-Lai; Tang, Jia-Fu; Chin, Kwai-Sang; Jiang, Yu-Shi; … - In: International Journal of Production Economics 131 (2011) 2, pp. 575-586
Quality function deployment (QFD) has been widely used to translate customer requirements (CRs) into engineering characteristics (ECs) in product improvement. Product planning house of quality (PPHOQ) is of fundamental and strategic importance in the QFD system. In the construction process of...
