Ruiz-Palomino, Pablo; Hernández-Perlines, Felipe; … - In: International Journal of Contemporary Hospitality Management 31 (2019) 4, pp. 1647-1665
Purpose: Drawing on the theories of servant leadership and upper echelons, this paper aims to highlight the mechanisms through which CEO servant leadership enhances firm innovativeness in hotels. This study aims to test a multiple mediation model by considering the mediating role of...