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~person:"Jimenez, Narda B. Ocampo"
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Jimenez, Narda B. Ocampo
Wolter, Stefan C.
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Effectiveness of QFD in a municipal administration process
Jimenez, Narda B. Ocampo
;
Serrato, Roberto Baeza
- In:
Business process management journal
22
(
2016
)
5
,
pp. 979-992
Persistent link: https://www.econbiz.de/10011609832
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