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Section I. Overview of social media research in crisis communication : The status of social-mediated crisis communication (SMCC) research: an analysis of published articles in 2002-2014 / Yang Cheng and Glen Cameron -- Revising situational crisis communication theory: the influences of social...
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Complex and challenging crises : a call for solutions / Bryan H. Reber, C. Richard Yarbrough, Glen Nowak, & Yan Jin -- The evolving complexity of crisis issues : the role of crisis history / LaShonda L. Eaddy & Shelley Spector -- Corporate crises : sticky crises and corporations / W. Timothy...
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