Purpose – The purpose of this paper is to introduce the special issue on research carried out at the Department of Information and Communications at Manchester Metropolitan University. Design/methodology/approach – The paper reflects on two factors: the context of the Department within the...

Purpose – The purpose of this paper is to investigate the usability of the user interface to an online catalogue and to explore how user assessment of both system usability and functionality can provide recommendations for the improved design. Design/methodology/approach – Drawing on...