There is now a broad scientific consensus that the global climate is changing in ways that are likely to have a profound impact on human society and the natural environment over the coming decades. The challenge for Facilities Mangers is to ensure that business continuity plans acknowledge the...

Purpose – The purpose of this paper is to describe the problems encountered and the solutions developed when using benchmarking and key performance indicators (KPIs) to monitor a major UK social house building innovation (change) programme. The innovation programme sought improvements to both...

Purpose – This paper aims to draw attention to the weakness inherent in the current theoretical model underpinning built asset maintenance and to propose a new performance based model that aligns maintenance/refurbishment expenditure to corporate performance. Design/methodology/approach – An...