Guo, Yujuan; Jong, Abe P. L.; Yeung, Andy C. L. - In: Journal of Shipping and Trade (JST) 3 (2018) 7, pp. 1-10
Although the original purpose for quality management standards such as ISO 9000 was to facilitate international trade, their effectiveness is widely questioned recently. In the literature, it has been commonly argued that institutionalization of quality standards as time goes by is a major...
