The main question of this research concerns the link between Customer-Organization-Technology in an organization-wide perspective. The theoretical fields of Customer Orientation are particularly interesting to explore, in this way, since it concerns a concept, which has important organizational...

Often, organizations externalize work activities and use employment intermediaries (consulting firms, temporary help agencies, contract companies (Nesheim, Olsen, & Kalleberg 2007). At a functional level, firms tend to externalize business as well so that boundaries of firms are extended....

Montre en quoi les technologies de l'information et de la communication ont transformé la gestion des ressources humaines, avec l'émergence de l'e-RH : enjeux économiques, organisationnels et sociaux, création de valeur et implications managériales.