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Logistic service quality and organisational performance : conceptualisation, measure development, measure test and model fit
Kamble, Sachin S.; Gawankar, Shradha; Raut, Rakesh - In: International journal of logistics systems and management 25 (2016) 4, pp. 532-557
Persistent link: https://www.econbiz.de/10011666245
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A combined confimatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Raut, Rakesh D.; Kamble, Sachin S.; Jha, Manoj Kumar - In: International journal of services and operations management 23 (2016) 3, pp. 347-386
Persistent link: https://www.econbiz.de/10011588612
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A cloud computing adoption in Indian SMEs : scale development and validation approach
Priyadarshinee, Pragati; Raut, Rakesh D.; Jha, Manoj Kumar - In: The journal of high technology management research 28 (2017) 2, pp. 221-245
Persistent link: https://www.econbiz.de/10011792492