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An empirical investigation of psychological capital among flight attendants

Karatepe, Osman M.; Talebzadeh, Niusha - In: Journal of air transport management 55 (2016), pp. 193-202

Persistent link: https://www.econbiz.de/10011547849

Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry

Karatepe, Osman M.; Karadas, Georgiana - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1254-1278

Persistent link: https://www.econbiz.de/10011403077

The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions

Karatepe, Osman M. - In: The journal of management development 36 (2017) 8, pp. 1029-1039

Persistent link: https://www.econbiz.de/10011783239

The effects of relational and psychological capital on work engagement : the mediation of learning goal orientation

Rozkwitalska, Małgorzata; Basinska, Beata A.; Okumus, Fevzi - In: Journal of organizational change management 35 (2022) 3, pp. 616-629

Persistent link: https://www.econbiz.de/10013411745

An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry : a sequential mediation model

Md Karim Rabiul; Karatepe, Osman M.; Al Karim, Rashed; … - In: International journal of hospitality management 113 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014324965

Best practices of total quality management implementation in health care settings

Talib, Faisal; Rahman, Zillur; Azam, Mohammed - In: Health marketing quarterly 28 (2011) 3, pp. 232-252

Persistent link: https://www.econbiz.de/10009302883

Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1331-1351

Persistent link: https://www.econbiz.de/10009411422

Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 563-587

Persistent link: https://www.econbiz.de/10009270497

Best Practices of Total Quality Management Implementation in Healthcare Setting

Talib, Faisal - 2016

Due to the growing prominence of total quality management (TQM) in health care, the present study was conducted to identify the set of TQM practices for its successful implementation in healthcare institutions through a systematic review of literature. A research strategy was performed on the...

Persistent link: https://www.econbiz.de/10013000046

Assessment of Total Quality Management Implementation in Indian Service Industries

Talib, Faisal - 2016

The purpose of this paper is to examine the extent to which total quality management (TQM) practices have been implemented in Indian service industries. The research reports the findings of an empirical study conducted with a sample of 172 top and middle managers in Indian service industries....

Persistent link: https://www.econbiz.de/10012977674