Jones, Derek C.; Kalmi, Panu; Kauhanen, Antti - William Davidson Institute <Ann Arbor, Mich.> - 2010
We investigate the impact of adopting an enterprise resource planning (ERP) system onperformance changes and employee outcomes in a retail chain. We find that: (i) sales andinventory turnover initially drop by 7 % and recover in 6-12 months; (ii) inventory turnoverrecovers more quickly for...