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Excess capacity as an incentive device

Kerschbamer, Rudolf; Tournas, Yanni - 1997

Persistent link: https://www.econbiz.de/10000628968

On doctors, mechanics, and computer specialists : the economics of credence goods

Dulleck, Uwe; Kerschbamer, Rudolf - In: Journal of economic literature 44 (2006) 1, pp. 5-42

Persistent link: https://www.econbiz.de/10003345642

The economics of credence goods : on the role of liability, verifiability, reputation and competition

Dulleck, Uwe; Kerschbamer, Rudolf; Sutter, Matthias - 2009

Persistent link: https://www.econbiz.de/10003880630

Satisfaction guaranteed? : malpractice awards and other remedies against misdiagnosis in markets for expert services

Dulleck, Uwe (contributor); Kerschbamer, Rudolf (contributor) - In: Ökonomische Dynamik in Zentraleuropa : Innovation, …, (pp. 1-17). 2006

Persistent link: https://www.econbiz.de/10003478594

Guilt from promise-breaking and trust in markets for expert services : theory and experiment

Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010

We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert’s provision and charging decisions. We argue that the...