In this study, we address control policies to manage the collection of products that have been returned by consumers to retailers after they have been sold. Specifically, we model a consumer returns process where the operational decision of interest is the frequency in which returns are picked...

An important difference between both manufacturing and wholesaling vs. retail is the information available concerning inventory. Typically, far less information characterizes retail. Here, an extreme environment of information shortfall is examined. The environment is technically termed...