Loke, Siew-Phaik; Downe, Alan G.; Sambasivan, Murali; … - In: Journal of Business Economics and Management 13 (2011) 4, pp. 776-800
<title>Abstract</title> The aim of this study is to integrate total quality management (TQM) and knowledge management (KM) into a unified framework to study supply chain learning among partnering firms. The impacts of TQM practices (e.g. leadership, strategic planning, customer focus, information analysis,...
