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Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung; Kim, Hyunsu; Min, Somang - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
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What makes Airbnb experiences enjoyable? : the effects of environmental stimuli on perceived enjoyment and repurchase intention
So, Kevin Kam Fung; Kim, Hyunsu; Oh, Haemoon - In: Journal of travel research : a quarterly publication of … 60 (2021) 5, pp. 1018-1038
Persistent link: https://www.econbiz.de/10012593185
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Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu; So, Kevin Kam Fung; Mihalik, Brian J. - In: International journal of hospitality management 100 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
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Actor value formation in Airbnb : insight from multi-source data
Kim, Hyunsu; Shin, Hyejo Hailey; So, Kevin Kam Fung - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2773-2797
Persistent link: https://www.econbiz.de/10013412725