The ISO 9000 series of quality management systems standards, introduced in 1986, has been adopted at over 560,000 locations worldwide. Anecdotal evidence suggests that firms can achieve internal benefits such as quality or productivity improvements or that certification can help firms maintain...

The emergence of new industries is an important phenomenon that remains relatively neglected by researchers. We address several theoretical and methodological problems that impede the study of emerging industries. In doing so, we propose that historical archives represent a critical and...