Narrow search
Showing 1 - 4 of 4
Cover Image
Qualitätsmessung in der Logistikdienstleistung
Kersten, Wolfgang; Koch, Jan - In: Weiterentwicklung der Produktion : Tagungsband der …, (pp. 95-116). 2009
Persistent link: https://www.econbiz.de/10003874082
Cover Image
Logistics services : theoretical and empirical findings on quality perceptions
Kersten, Wolfgang; Koch, Jan - In: Global logistics management : sustainability, quality, risks, (pp. 239-258). 2008
Persistent link: https://www.econbiz.de/10003754500
Cover Image
Development and implementation of a six sigma readiness model in the food industry
Kersten, Wolfgang; Garcia-Lopez, Gabriela; Koch, Jan - In: Global logistics management : sustainability, quality, risks, (pp. 455-473). 2008
Persistent link: https://www.econbiz.de/10003754537
Cover Image
The effect of quality management on the service quality and business success of logistics service providers
Kersten, Wolfgang; Koch, Jan - In: International journal of quality & reliability management 27 (2010) 2, pp. 185-200
Persistent link: https://www.econbiz.de/10003968918