Despite the fact that in recent years strategic performance management (SPM) has attracted much research interest, the question remains whether it has brought added value to organizations. This paper tries to identify the advantages, disadvantages and reasons for use of SPM which organizations...

The creative industry has in recent years drawn much attention from the side of both scientists and policy-makers in the area of urban planning and industrial policy. The question is however, whether the assumed innovative and successful potential offered by firms in the creative industry is...

This paper regards cultural heritage as a strategic development tool for urban tourist policy. It highlights the use of e-services as a central instrument in a competitive tourist sector. The appropriate choice of e-services - and packages thereof - depends on the various strategic...