Organization theory highlights the spread of norms of rationality in contemporary life. Yet rationality does not always spread without friction; individuals often act based on other beliefs and norms. We explore this problem in the context of restaurants and diners. We argue that consumers...

Most studies in organization theory are retrospective and rely on historical data. Because more data are available about widely diffused practices or about large populations, studies typically focus on these. Using simulation, we demonstrate that such selective sampling of empirical settings has...

A general finding in economic and organizational sociology states that producers and products that span categories lose appeal to audiences. This paper argues that to assess the consequences of category spanning researchers need to take account of the relations among the categories spanned. We...

Although increases in status often lead to more favorable inferences about quality in subsequent evaluations, in this paper, we examine a setting in which an increase to an actor’s status results in less favorable quality evaluations, contrary to what much of sociological and management theory...

This paper investigates status multiplicity, an under-theorized concept in sociological research. We assert that actors’ status can vary both within and across audience segments and argue that embracing status multiplicity is important as it is local status, i.e., status as perceived by the...

Research shows that people systematically prefer “authentic” organizations above organizations that are not deemed authentic. Yet, people who desire authenticity may also be unable to detect what is authentic. We propose that endorsement by audiences that match the organization’s identity...

In 1999, the International Volleyball Federation (IVF) changed the scoring system of volleyball, from the side-out scoring system to the rally scoring system. The main goal of the scoring system change was to make the length of the game more predictable. This short paper investigates whether the...