This chapter presents the transcript of a question and answer session that followeda debate on the case study and formal modeling approaches to IT valuation between BennKonsynski, Harvard University and Charles Kriebel, Carnegie Mellon University. Thedebate was held in a panel session chaired by...

Pervasive and costly automation of information handling activities continues to put pressure onsenior managers to quantify the contributions of information technology IT to the strategicgoals of the firm. This paper proposes the use of quot;business value linkage BVLquot; correlation teststo...

Determining the 'business value' of information technology (IT) requires managersto choose performance measures which are well-suited to capturing the economic impacts of theapplication they are evaluating. In this paper, the authors discuss a promising approach for bridgingthe gap between a...