Coordination - commonly defined as the achievement of concerted action - has been a phenomenon of central concern to organizational theorizing since the 1920s. Until the 1980s, information processing and contingency theorists have shaped coordination theory around the relationship between...

As multi-national firms and major offshore outsourcing companies develop experience with global work, their globally distributed teams face the challenge of collaborating intensely without the common interaction advantages associated with collocated work. This chapter analyzes the sources of...