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Unleashing process orientation : a comparative study of enterprise system implementation in Canadian and US firms
Kumar, Vinod; Movahedi, Bahar; Lavassani, Kayvan Miri; … - In: Business process management journal 16 (2010) 2, pp. 315-332
Persistent link: https://www.econbiz.de/10003979071
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Champions in transition : the role of process orientation
Kumar, Uma; Miri-Lavassani, Kayvan; Movahedi, Bahar; … - In: The TQM journal : the international review of … 23 (2011) 3, pp. 326-342
Persistent link: https://www.econbiz.de/10009154093
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A performance realization framework for implementing ISO 9000
Kim, Dong Young; Kumar, Vinod; Kumar, Uma - In: International journal of quality & reliability management 28 (2011) 4, pp. 383-404
Persistent link: https://www.econbiz.de/10009230334