Kumari, Sneha; Raghuram, P.; Venkatesh, V.G.; Shi, Yangyan - In: The TQM Journal 34 (2021) 2, pp. 250-279
Purpose: The paper aims to evaluate how progressive stakeholders view the adoption of contemporary techniques such as virtual technology in driving sustainable quality in an emerging economy context. Design/methodology/approach: The authors adopted a systematic literature review to develop the...