Purpose - This research examines the concept of accountability as it relates to a nongovernmental organisation (NGO) evolving through a period of considerable change in Sri Lanka.Design/methodology/approach – An in-depth single case study of a large NGO working in Sri Lanka is presented. Data...

This paper explores how and why Non-Governmental Organisation (NGO) governance was disrupted by changes in an organisation's internal and external environment. A detailed single case study of a large NGO operating in Sri Lanka is conducted. Data collection consists of semi-structured interviews,...