Este artículo presenta las experiencias de implementación de sistemas integrados de gestión ERP de 91 empresas en España y América Latina. Se presenta el perfil de las empresas, las variables de entorno, las estrategias de implementación y la percepción del impacto de la implementación...

This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the...

In ES implementations, process modelling is a critical and often overlooked activity. This paper proposes a framework for process modelling of ES. The four steps method involves: Current Situation Analysis, Business Process Improvements and Requirements, Gap Analysis, and To-be process to...

This study has developed a model of ES capabilities to analyze the extent and quality of the use of ES in organizational contexts. The model consists of six general ES capabilities that can be used and deployed by organizations: 1) transaction automation, 2) decision-making process support, 3)...

We show that the announcement of SCM applications have a positive impact on the market value of firms using event study methodology. When SCM applications are disaggregated according to whether they are stand-alone SCM applications, or part of an enterprise system (SCM-ES) implementation, we...

(WP 12/04 Clave pdf) Enterprise systems (ES) can be considered as a novel phenomenon for the information system research and other academic fields (e.g. operations and supply chain), which has opened an immense potential and opportunities for research. Although the interest of the scholars on ES...