As the needs and expectations of the clients evolved, stimulating the development of the hotel supply, the need for regulation of the activity domain became imperative, by adopting measures for protecting the rights and interests of final consumers or clients. To this end, the classification...

Tourism is traditionally seen as a labour intensive industry, which employs large numbers of labour with relatively low levels of human capital. Tourism employment encompasses employment in such diverse sectors as accommodation, catering, attractions, airlines, souvenir shops, tour operation and...