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~person:"Ladeira, Wagner Junior"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Customer satisfaction
6
Meta-Analyse
5
Meta-analysis
5
Satisfaction
5
Arbeitszufriedenheit
3
Consumer behaviour
3
Dienstleistungsqualität
3
Job satisfaction
3
Konsumentenverhalten
3
Service quality
3
Bank
2
Zufriedenheit
2
antecedents
2
Antecedents
1
Bibliometrics
1
Bibliometrie
1
Brasilien
1
Brazil
1
Consequences
1
Einzelhandel
1
Electronic Banking
1
Electronic banking
1
Emotion
1
Gastgewerbe
1
Higher education institution
1
Hochschule
1
Hospitality industry
1
Hotel industry
1
Hotellerie
1
Moderators
1
Negative emotions
1
Online services
1
Private consumption
1
Privater Konsum
1
Retail crowding
1
Retail trade
1
Students
1
Studierende
1
Tourism industry
1
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Ladeira, Wagner Junior
Han, Heesup
20
Svensson, Göran
16
Sirgy, M. Joseph
11
Balaji, M. S.
7
Gil Saura, Irene
7
Petrick, James F.
7
Stock-Homburg, Ruth
7
Evanschitzky, Heiner
6
Lee, Choong-Ki
6
Lee, Wang-Sheng
6
Roberts-Lombard, Mornay
6
Santini, Fernando de Oliveira
6
Su, LuJun
6
Söderlund, Magnus
6
Aksoy, Lerzan
5
Bilgihan, Anil
5
Cervera-Taulet, Amparo
5
Frey, Regina Viola
5
Fuchs, Gerhard
5
Gursoy, Dogan
5
Homburg, Christian
5
Hyun, Sunghyup Sean
5
Karatepe, Osman M.
5
Kim, Woo Gon
5
McColl-Kennedy, Janet R.
5
McKinnish, Terra G.
5
Mittal, Vikas
5
Mostert, Pierre
5
Pérez, Andrea
5
Ringle, Christian M.
5
San-Martín, Sonia
5
Schüller, Anne M.
5
Suhartanto, Dwi
5
Uysal, Muzaffer
5
Wong, IpKin Anthony
5
Yu, Grace B.
5
Al-Ansi, Amr
4
Ali, Faizan
4
Altinay, Levent
4
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Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing for higher education
1
Marketing intelligence & planning
1
The international journal of bank marketing : IJBM
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
6
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1
A meta-analysis of
satisfaction
in the banking sector
Ladeira, Wagner Junior
;
Santini, Fernando de Oliveira
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 798-820
Persistent link: https://www.econbiz.de/10011618691
Saved in:
2
A meta-analysis of the antecedents and consequences of
satisfaction
in tourism and hospitality
Ladeira, Wagner Junior
;
Santini, Fernando de Oliveira
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 975-1009
Persistent link: https://www.econbiz.de/10011621464
Saved in:
3
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
4
Student
satisfaction
in higher education : a meta-analytic study
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of marketing for higher education
27
(
2017
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011706592
Saved in:
5
Online banking services : a meta-analytic review and assessment of the impact of antecedents and consequents on
satisfaction
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 168-178
Persistent link: https://www.econbiz.de/10011975274
Saved in:
6
Background and dimensions of consumption experience in Brazilian hotels
Ladeira, Wagner Junior
;
Costa, Gustavo
;
Santini, …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 215-227
Persistent link: https://www.econbiz.de/10010203095
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