<i>When a severe freeze hit Quebec in January 1998, schools and universities were forced to remain closed for up to 23 days. Here is an account of how school authorities handled the crisis and the lessons they learned.</i>

Developed below is a selection of the ideas and case studies presented at the conference on “Planning, Designing and Managing Higher Education Institutions”, in San José, California (United States): Megatrends and myths which influence facilities management practices. The technology-enabled...