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Gemeinsam zur perfekten Partnerschaft
Lambert, Douglas M.; Knemeyer, A. Michael - In: Supply-Chain-Management - der Weg zur perfekten Lieferkette, (pp. 7-15). 2006
Persistent link: https://www.econbiz.de/10003753599
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The customer relationship management process
Lambert, Douglas M. - In: Supply chain management : processes, partnerships, …, (pp. 25-52). 2008
Persistent link: https://www.econbiz.de/10003859333
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The supplier relationship management process
Lambert, Douglas M. - In: Supply chain management : processes, partnerships, …, (pp. 53-68). 2008
Persistent link: https://www.econbiz.de/10003859334
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The customer service management process
Knemeyer, A. Michael; Lambert, Douglas M.; … - In: Supply chain management : processes, partnerships, …, (pp. 69-86). 2008
Persistent link: https://www.econbiz.de/10003859337
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The demand management process
Croxton, Keely L.; Lambert, Douglas M.; … - In: Supply chain management : processes, partnerships, …, (pp. 87-104). 2008
Persistent link: https://www.econbiz.de/10003859370
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The returns management process
Rogers, Dale S.; Lambert, Douglas M.; Croxton, Keely L.; … - In: Supply chain management : processes, partnerships, …, (pp. 159-178). 2008
Persistent link: https://www.econbiz.de/10003859382
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Conducting assessments of the supply chain management processes
García-Dastugue, Sebastián J.; Lambert, Douglas M. - In: Supply chain management : processes, partnerships, …, (pp. 179-196). 2008
Persistent link: https://www.econbiz.de/10003859390
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Mapping for supply chain management
Lambert, Douglas M.; García-Dastugue, Sebastián J.; … - In: Supply chain management : processes, partnerships, …, (pp. 197-216). 2008
Persistent link: https://www.econbiz.de/10003859394
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Implementing and sustaining the supply chain management processes
Lambert, Douglas M.; Leuschner, Rudolf; Rogers, Dale S. - In: Supply chain management : processes, partnerships, …, (pp. 235-254). 2008
Persistent link: https://www.econbiz.de/10003859402
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Developing and implementing partnerships in the supply chain
Lambert, Douglas M.; Knemeyer, A. Michael; Gardner, John T. - In: Supply chain management : processes, partnerships, …, (pp. 255-282). 2008
Persistent link: https://www.econbiz.de/10003859406