Purpose – The purpose of this paper to investigate the effectiveness of selected search features in the major English and Chinese search engines and compare the search engines’ retrieval effectiveness. Design/approach/methodology – The search engines Google, Google China, and Baidu were...

Purpose – To propose an assessment framework that can be used to categorise and assess commercial web sites from the perspective of web‐technological features and functions and to demonstrate its usefulness. Design/methodology/approach – Drawing on prior relevant research and successful...