Today, information communication technologies, such as the Internet and World Wide Web, are inextricably woven into the fabric of social and economic development. These changes are happening locally as well as globally, and the impact is transformational everywhere. This book looks at best...

Implementing continuous quality improvement (CQI) in acute care general hospitals was investigated as an occurrence of a paradigm shift and organisational learning. Presented within a contextual framework, two case studies are reported, and are complemented by a survey of hospitals operating in...