Construction projects involve numerous stakeholders, and their satisfaction could directly influence the performance of subsequent projects. Driven by a desire to improve project success, the critical satisfaction factors pertinent to the construction management process should be identified. In...

Construction projects are typified by the involvement of a number of participants. Each project team member has his/own expertise, and would contribute towards the success of the project. However, since their inputs are often interdependent, conflicts may arise in some circumstances. This is...