Verlagsinfo: Social Media ist für viele Bürgerinnen und Bürger ein wichtiger Bestandteil ihres Alltages geworden. Eine Bürgerorientierung der öffentlichen Verwaltung legt dementsprechend auch ein verstärktes Engagement im Umfeld von Web 2.0 und Social Media nahe. Die erfolgreiche...

In the past decade, governments all over the world have incrementally employed E-Government websites to improve public administration efficiency by augmenting the effectiveness, quality, transparency and availability of information and services for their citizens. Despite the increased interest...

Part I: Concept and Strategy of Digital Government -- 1. Introduction -- 2. The Information Society and Digital Government -- 3. The Concept and Strategy of Digital Government -- 4. Digital Transformation and Digital Organization -- Part II: Technology, Smart City and Digital Government Models...

Challenging some of the established practices of public policy and administration, which have been called into question by the financial and banking crises of 2008, this title investigates public sector management and the public managers acting in the interests of civil society to get to the...