Purpose: Culture has been identified as one of the main drivers of the “competitive productivity” (CP) of nations. However, research studies examining the relationships between culture, competition and productivity are highly fragmented across different streams of literature, leaving...

Purpose The purpose of this paper is to examine how three key dimensions of a firm’s offshoring portfolio – location diversity, functional diversity and governance mode – affect the financial and innovation outcomes of offshoring. Design/methodology/approach The authors investigate the...

Purpose This paper aims to propose a new theoretical perspective on the organizational design of offshoring service organizations by adopting an information processing perspective which incorporates the factors of collaborative information technologies, task commoditization and global customer...