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Hedonic adaptation and satiation : understanding switching behavior in the restaurant industry
Line, Nathaniel D.; Hanks, Lydia; Kim, Woo Gon - In: International journal of hospitality management 52 (2016), pp. 143-153
Persistent link: https://www.econbiz.de/10011442851
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The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia; Line, Nathaniel D.; Kim, Woo Gon - In: International journal of hospitality management 61 (2017), pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
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An expanded servicescape framework as the driver of place attachment and word of mouth
Line, Nathaniel D.; Hanks, Lydia; Kim, Woo Gon - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 3, pp. 476-499
Persistent link: https://www.econbiz.de/10011900489