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Increasing evidence indicates the importance of management in determining firms' productivity. Yet, causal evidence … regarding the effectiveness of management practices is scarce, especially for high-skilled workers in the developed world. In an … management practices: (i) performance monitoring; (ii) performance feedback; (iii) target setting; and (iv) pro-social incentives …
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Increasing evidence indicates the importance of management in determining firms' productivity. Yet, causal evidence … regarding the effectiveness of management practices is scarce, especially for high-skilled workers in the developed world. In an … management practices: (i) performance monitoring; (ii) performance feedback; (iii) target setting; and (iv) pro-social incentives …
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Workplace misbehaviors are often governed by explicit monitoring and strict punishment. Such enforcement activities can serve to lessen worker productivity and harm worker morale. We take a different approach to curbing worker misbehavior—bonuses. Examining more than 6500 donor phone calls...
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