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Liu, Bingjie
Coombs, W. Timothy
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Wieland, Volker
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International journal of hospitality management
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Organizational learning in tourism and hospitality crisis management
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Tourism and hospitality research : THR
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1
Tourism crisis management : can the extended parallel process model be used to understand crisis responses in the cruise industry?
Liu, Bingjie
;
Pennington-Gray, Lori
;
Krieger, Janice
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 310-321
Persistent link: https://www.econbiz.de/10011496428
Saved in:
2
Responding to the bed bug crisis in social media
Liu, Bingjie
;
Kim, Hany
;
Pennington-Gray, Lori
- In:
International journal of hospitality management
47
(
2015
),
pp. 76-84
Persistent link: https://www.econbiz.de/10011312544
Saved in:
3
Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study
Liu, Bingjie
;
Wen, Han
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457497
Saved in:
4
Crisis communication and organizational learning : a case study of the 2010 New York city bed bug crisis
Liu, Bingjie
;
Bufkin, Alexa
;
Kim, Hany
- In:
Organizational learning in tourism and hospitality …
,
(pp. 205-218)
.
2022
Persistent link: https://www.econbiz.de/10012821521
Saved in:
5
Learning from past crises : evaluating hotels' online crisis responses to health crises
Liu, Bingjie
;
Kim, Hany
;
Ying, Tianyu
- In:
Tourism and hospitality research : THR
20
(
2020
)
3
,
pp. 372-378
Persistent link: https://www.econbiz.de/10012263717
Saved in:
6
Beyond simple messaging : a review of crisis communication research in hospitality and tourism
Liu, Bingjie
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1959-1983
Persistent link: https://www.econbiz.de/10013412128
Saved in:
7
Are we always ready? : examining event professionals approaches to risk and crisis management and resilience
Liu, Bingjie
;
Cahyanto, Ignatius P.
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310283
Saved in:
8
Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19
Liu, Bingjie
;
Wen, Han
;
Okumus, Fevzi
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311472
Saved in:
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