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Conceptualization and operationalization of an altruistic and egoistic continuum of organizational citizenship behavior motivations
Ma, Emily Jintao; Qu, Hailin; Wei, Xiang; Hsiao, Aaron - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 5, pp. 740-771
Persistent link: https://www.econbiz.de/10011912335
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Transaction cost and resources based views on hotels' outsourcing mechanism : an empirical study in China
Zhang, Yan; Ma, Emily Jintao; Qu, Hailin - In: Journal of hospitality marketing & management 27 (2018) 5, pp. 583-600
Persistent link: https://www.econbiz.de/10011919941
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Reenergizing through angel customers : cross-cultural validation of customer-driven employee citizenship behavior
Ma, Emily Jintao; Wang, Yao-Chin; Qu, Hailin - In: The Cornell hospitality quarterly 63 (2022) 3, pp. 334-349
Persistent link: https://www.econbiz.de/10013387202
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From bystanders to actioners : a tri-theoretical exploration of residents' roles in tourist PEBs
Liu, Aijing; Ma, Emily Jintao; Wei, Wenzhong; Qu, Hailin - In: Journal of destination marketing & management 28 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014365703