Firms have to analyze, monitor and make improvements of their existing SCM processes in order to beat market competition and stay competitive. Six Sigma's analytical emphasis would steer the improvement projects to investigating and resolving root causes, rather than mere symptoms of SCM...

Firms have to analyze, monitor and make improvements of their existing Supply Chain Management (SCM) processes in order to beat market competition and stay competitive. In this regard, the Six Sigma is a methodology that enables the firms to review their existing SCM practices and guide them in...

Six-Sigma as a process improvement methodology for enhancing quality levels was developed by Motorola in 1986 for its high volume manufacturing environment in order to increase its competitiveness against Japanese companies. Six Sigma is a well structured knowledge management approach that...

Lean Six Sigma (LSS) enables supply chains to become more efficient and effective in sustaining continuous improvement. The speed, service quality, and the cost of operations impact the supply chain performance. One most popular approach for providing faster responses, improving quality and...

Customer-focuses supply chain strategy has a direct impact on top and bottom-line performance of a firm, as it enhances capabilities of the firm to adapt to the swiftly changing business environment, with even more focus on the customer. Firms that effectively develop customer-focuses supply...

Because human resources is a fundamental part of any organization, it should lead by example by championing statistics-driven change provided by Six Sigma. The application of Six Sigma can bring a valuable process discipline and emphasis on performance measurement to HR activities. However,...