Six-Sigma as a process improvement methodology for enhancing quality levels was developed by Motorola in 1986 for its high volume manufacturing environment in order to increase its competitiveness against Japanese companies. Six Sigma is a well structured knowledge management approach that...

Six Sigma is a disciplined, quality approach and philosophy for eliminating defects in any process – from manufacturing to transactional and from product to service. Six Sigma is flexible enough to be applied to different challenges throughout business and organizations can use it in diverse...

Because human resources is a fundamental part of any organization, it should lead by example by championing statistics-driven change provided by Six Sigma. The application of Six Sigma can bring a valuable process discipline and emphasis on performance measurement to HR activities. However,...

Firms have to analyze, monitor and make improvements of their existing SCM processes in order to beat market competition and stay competitive. Six Sigma's analytical emphasis would steer the improvement projects to investigating and resolving root causes, rather than mere symptoms of SCM...

Retailers face many challenges due to uncertain business environment negatively influencing their performance. In this context, Lean Six Sigma (LSS) deployment in the retail industry provides various benefits in terms of higher efficiency and effectiveness. LSS is robust and flexible in nature...

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process – from manufacturing to trading, and from product to service. There is a lot of interest in deploying Six Sigma to sales and marketing to reduce the uncertainty inherent in it....

Six Sigma deployment can bring a valuable process discipline and emphasis on performance measurement to sales and marketing activities. Six Sigma approach adds measurable value to sales and marketing performance and helps in increasing market share and top line revenue in targeted...

Customer-focuses supply chain strategy has a direct impact on top and bottom-line performance of a firm, as it enhances capabilities of the firm to adapt to the swiftly changing business environment, with even more focus on the customer. Firms that effectively develop customer-focuses supply...