Chapter 1 Characterizing the New Public Management -- Chapter 2 Market Orientation and the Public Sector -- Chapter 3 Defining Customers and Stakeholders in New Public Management -- Chapter 4 Leadership and Human Capital Management in New Public Management -- Chapter 5 Public Finance and...

Purpose – The concept of corporate social responsibility (CSR) has witnessed a resurgence in the management literature in recent years. This might be due to a renewed focus on corporate governance and ethical practices of companies the world over. This current study seeks to focus on how banks...