The impact of platforms in the global South is under-researched. This paper analyses the role of platforms in relation to “institutional voids”: absences or shortcomings of formal institutions that can create shortfalls in the operation of markets. Through a mix of primary and secondary...

Online outsourcing involves outsourcing of tasks from clients to workers all over the world via digital platforms like Upwork, Freelancer and Fiverr. Millions of workers in developing countries are already involved, and governments and donor agencies are starting online outsourcing initiatives...