Process Management -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- The Business Excellence Framework -- Assessment criteria and sub-criteria -- Assessment instructions -- You...

How to Make Strategy Work for You -- Reading and assessment instructions -- Contents -- The Objectives of this Book -- Capability Strategies to Implement the Business Strategy -- How the Book is Presented -- What does Self-assessment Mean for an Organisation? -- What Can You Gain? -- The Malcolm...

Intro -- The Baldrige Criteria for Business Enterprises -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment...

Process Management Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment criteria and...

Six Sigma Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- What is Six Sigma? -- Purpose of the Book -- What does Self-assessment Mean for an Organisation? -- What Can You Gain? -- The Malcolm Baldrige Performance Excellence Framework -- The Six Sigma...

A Process-based Approach to Effective Management -- Reading and assessment instructions -- Contents -- Preface -- The Quality Management System - ISO 9001 -- Improving through teamwork -- Objective of the book -- What does self-assessment mean for an organization? -- What can you gain? -- Some...

Process Management Exellence Criteria -- Reading and assessment instructions -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 -- Assessment criteria and sub-criteria --...